Uncategorized – Formerly Nerd4Rent https://www.nerd4rent.com Local, Trusted, Reliable Technology Support for Your Home, Small Business, Home Office. Computer Setup, Networking, Virus Removal, Backup, Windows and Macs. Sun, 29 Oct 2017 23:54:47 +0000 en-US hourly 1 How To Stop Windows 10 Upgrades https://www.nerd4rent.com/stop-windows-10-upgrades/ Tue, 14 Jun 2016 00:41:53 +0000 https://www.nerd4rent.com/?p=1285 Don’t want your computer to upgrade to Windows 10? We don’t recommend upgrading to Windows 10. If you buy a new computer with Windows 10, that’s fine, but upgrading from Windows 7 or Windows 8.1 can cause problems. Windows 10 Continue reading How To Stop Windows 10 Upgrades

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Don’t want your computer to upgrade to Windows 10?

We don’t recommend upgrading to Windows 10. If you buy a new computer with Windows 10, that’s fine, but upgrading from Windows 7 or Windows 8.1 can cause problems.

Windows 10 is now a recommended update, which means that it will automatically install itself on your computer in most cases (most of us have Windows Update set to automatically install recommitted updates).

There are several options you can use to block or uninstall Windows 10 if it installs automatically.
1. (recommended method) Block the update by installing a free blocking program. (we recommend having a professional install these programs, as incorrect configuration can cause problems).

2. If the update automatically installs, Decline the update. After the update a screen will come up asking you to Accept or Decline the update. If you decline, the update will be removed, and your computer will revert to it’s previous version of Windows. (see Fig. 1).

3. In some cases, you can revert to your old operating system within 30 days of your Windows 10 upgrade. This option is found under Settings |  Update & Security | Recovery.   Here’s a link with instructions & caveats from Microsoft: http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options.

Windows 10 Decline Option

Fig. 1 Decline Windows 10 Update

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Don’t Fall For Fake Tech Support Pop-Ups https://www.nerd4rent.com/dont-fall-fake-tech-support-pop-ups/ Tue, 19 Apr 2016 19:52:38 +0000 https://www.nerd4rent.com/?p=1281 Don’t Fall for the FAKE Tech Support Pop-Ups This is an addendum to my recent post about fake vendor tech support phone calls. Many of our clients have reported pop-ups on their computer, warning of a serious issue and instructing Continue reading Don’t Fall For Fake Tech Support Pop-Ups

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Don’t Fall for the FAKE Tech Support Pop-Ups

This is an addendum to my recent post about fake vendor tech support phone calls.

Many of our clients have reported pop-ups on their computer, warning of a serious issue and instructing them to either click a link or call a phone number to have the “serious issue” resolved.

Worse, many times the pop-ups can’t be closed, so clients think they must call the number, just to regain use of their computer.

These pop-ups are FAKE, do not call or click. Just restart your computer. (if the computer won’t restart normally, hold down the power button for at least 10 seconds, until you see all the lights go out on the computer. Then push the power button to start the computer).

Most of the time, after a restart, the pop-ups will go away. If the pop-up keeps coming back, give us a call, and we’ll help you get rid of it.

Please remember that almost all bugs get into your computer through trickery. the bad guys TRICK you into believing that there is a legitimate software update that needs to be installed, or that your computer has a serious issue.

If you call them, they will ask to remotely access your computer, where they will generally (but not always), show you that there are problems (FAKE), and install some worthless fix-it/security software. They will ask for credit card or bank account information to bill you $200-$500. (Do I need to mention how risky giving out this information can be to your finances and identity?).

Virtually ANY phone call, and most pop-us you receive about your computer are scams.
______________________________________

Other Important News
1. Disable Windows 10 Upgrades from Windows 7 or 8.  We have stated many times that we don’t recommend upgrading your computer to Windows 10. Our friends at Microsoft are pushing the upgrade very hard, and often, the upgrade is happening automatically.

Recently, we have come across a free software program that will disable the Windows 10 upgrade pop-ups and stop the upgrade. Installation takes just a few minutes.

We are not going to give out the name of this program here, because incorrect installation could cause problems for your computer. If you’d like us to install the program on your computer, (or if you want to try installing/configuring the program yourself) please give us a call. In most cases, we can do the installation remotely.

2. Uninstall Apple QuickTime from your PC. There is a serious security issue with apple QuickTime, that Apple is not going to fix. In fact, Apple has discontinued support for QuickTime, and recommends PC users uninstall the program. We don’t think uninstalling QuickTime will have any negative affects on the vast majority of computers.

Uninstalling QuickTime is easy if you want to do it yourself. Go to Control Panel, and choose Programs. Find the QuickTime program in the list and click Uninstall.

We are here to assist if you need help. (925) 283-5666

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Edward’s Holiday Shopping Guide https://www.nerd4rent.com/edwards-holiday-shopping-guide/ Fri, 11 Dec 2015 22:22:24 +0000 https://www.nerd4rent.com/?p=1230 Happy Holidays! I hope that you and yours have a safe and wonderful holiday season. Here are a few gift ideas to consider 4K TV $579 and up (for the most enjoyable TV experience) With around four times the number Continue reading Edward’s Holiday Shopping Guide

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Happy Holidays! I hope that you and yours have a safe and wonderful holiday season.

Here are a few gift ideas to consider

4K TV $579 and up (for the most enjoyable TV experience)
With around four times the number of picture elements (pixels), of a standard High-Definition TV, 4K TV’s have the sharpest, most lifelike picture available.  The top-of-the-line OLED TV’s have a picture that my wife describes as “like looking through a window”. In short, they’re amazing, especially when you are viewing 4K content (Available for a small, but growing percentage of content). Costco.com, has 4K TV’s starting at $449.99 Check out 4K TV’s here.

Heads-Up Display for your Car
Navdy $499 ($299 pre-order), offers a fascinating device that displays information from your smartphone on your windshield without blocking your view, or requiring you to look down. The display appears to be 6 feet in front of you. Information such as GPS maps and directions, text messages, current speed, incoming calls, music controls, etc., is visible. Navdy includes voice recognition and even understands some gestures.
Apple or Android Watch $150 and up (for all-in-one time, appointment reminders, health tracking and more)
I’ve covered watches in a recent post
New Computer
New computers keep coming down in price while having more features and better performance. We like Apple, Dell, and Lenovo desktop and laptop computers best. Get at least 4GB of RAM (more is better and adds to the speed). For everyone except those on a very tight budget, get an Intel I5 or I7 processor. Windows 10 is fine for new computers. Apple   Dell   Lenovo

Tablet
Tablet computers such as the iPad and Samsung Galaxy, are great gifts for nearly every budget and use. They are terrific for traveling, reading, email, web surfing, watching video, taking photos and much more.
Activity Tracker $49 and up (for increased health and fitness)
Activity trackers can help keep track of your physical activity, sleep patterns, heartbeat, and calories burned. The Fitbit Charge HR $149.95 has a silent wake-up alarm, caller ID and a watch. It syncs with your smartphone and computer to track your fitness. Check it out here

Fitbit also makes a bathroom scale (Fitbit Aria), that connects to your wireless network and allows you to keep track of your weight and body fat (Yikes!). Check it out here. I have owned a Fitbit tracker and scale, and found that I was motivated to walk more due having my daily activity scores displayed prominently on my wrist.

Larger/Dual Monitor
As my eyes get worse, I buy bigger monitors so as not to have to wear my glasses. I currently use 3 28″ ASUS monitors, and I love the extra productivity that I get by having multiple windows open in multiple monitors. Everyone I know who had gone to two or more monitors would never go back to just one. 24 inch and 27 inch monitors start at just $118.78 at Amazon

Ergonomic Keyboard
An ergonomic keyboard can help reduce wrist and joint strain by placing your fingers in the correct typing position. Consider the Microsoft Natural Ergonomic Keyboard for $28.20
Speech Recognition Software
Speech recognition software has improved quite a bit as computers have gotten more powerful. Dragon Naturally Speaking starts at just $46.95, and can work three times as fast as most people can type.

Gifts for people with Low Vision
We have installed many large monitors (see above), and keyboards with extra-large keys for our clients with low vision. In addition to a larger monitor and keyboard, your computer can be adjusted to offer high-contrast, and other low vision assistance. Also consider speech recognition software (see above).

Portable Cellular Device
Using public Wi-Fi is a huge security risk. For about $20 per month, plus data charges, you can have your own portable cellular hotspot with security. This is a great device for travelers, mobile workers, and for anyone who uses their computer in public locations. Advantages include: not draining your cell phone battery, potentially faster Internet speeds, and more robust wi-fi than we get with our phones. Cell phone companies offer these devices typically as add-ons to your cellular phone plan.
Car Backup Camera
If your car doesn’t have a backup camera, adding one to increase safety is easy and inexpensive.  For example, for $79 you get the camera and a 3.5″ screen. Note that while the camera transmits wirelessly, it needs to be connected to a power source and may require some mid-level installation. Backup Camera.
New Phone $0 and up  (for the latest phone features)
I love my iPhone 6+, with it’s super-large, easy to read, and easy to type-on screen. If your current phone is more than two years old, you may be able to trade up for $0 to very little money. Your wireless carrier will have many phones and plans to choose from. AT&T, Sprint, T-Mobile, Verizon

Kindle e-Books & e-Book Reader
Many people prefer to read e-Books because of their portability, reduced cost, ability to be read on smartphones, computers, tablets and eBook readers. Amazon’s Kindle eBook library and eBook readers are very popular. Kindle eBook readers start at $79.99. Amazon

Audible Audiobooks $10 and up (for a more enjoyable commute)
Audible is a terrific service that lets you listen to books while commuting, traveling, etc. You can buy individual books, or subscribe to an annual plan starting at $14.95 per month for 1 book per month. Check it out here

Lynda Online Training Subscription
Lynda offers online self-paced training classes on thousands of subjects. Subscriptions start at $24.95 per month, and they offer a free 10-day trial.  www.lynda.com

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]]> Do Not Upgrade To Windows 10 At This Time https://www.nerd4rent.com/do-not-upgrade-to-windows-10-at-this-time/ Fri, 23 Oct 2015 22:08:27 +0000 https://www.nerd4rent.com/?p=1203 Do NOT Upgrade to Windows 10 at This Time We’ve received many inquires about the Windows 10 upgrade and want to protect you from possible problems. We have seen numerous computers unusable after upgrading to Windows 10. Most of these Continue reading Do Not Upgrade To Windows 10 At This Time

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Do NOT Upgrade to Windows 10 at This Time

We’ve received many inquires about the Windows 10 upgrade and want to protect you from possible problems.
We have seen numerous computers unusable after upgrading to Windows 10. Most of these computers required a complete wipe of the hard drive, reinstallation of Windows 7 or 8 and several hours of labor to preserve data, setup email and printing, etc. Continue Reading

With this many issues, we will not recommend upgrading for at least 4 months, perhaps never. Let’s not forget that Windows 7 and 8 are perfectly fine operating systems, with no major issues. In fact, it may be best to leave Windows 7 or 8 alone and get a new version of Windows only when you replace your computer.

We will post an update if/when we believe it’s ok to upgrade.

Tips: If you have Windows 8 and don’t like the new menus, we can install a free add-in that gives you back the familiar menus of Windows 7.

It is OK to buy a new computer with Windows 10. Windows 10 on a new computer has proven OK in our experience.

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]]> Does Your Phone/Tablet Need Anti-Virus? https://www.nerd4rent.com/does-your-phonetablet-need-anti-virus/ Fri, 23 Oct 2015 21:41:10 +0000 https://www.nerd4rent.com/?p=1199 Everyone knows that your computer needs anti-virus protection. What about your phone or tablet? Phones and tablets are computers, and there are bad guys out there writing viruses and password-stealing programs, with the intention of stealing your money, holding your Continue reading Does Your Phone/Tablet Need Anti-Virus?

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Everyone knows that your computer needs anti-virus protection. What about your phone or tablet?

Phones and tablets are computers, and there are bad guys out there writing viruses and password-stealing programs, with the intention of stealing your money, holding your phone hostage for ransom, or stealing your list of contacts, pictures, etc. We have heard of viruses being installed that make your phone unusable unless you pay the criminals to have it unlocked.

Think of all the things we do with our phones: Log into our bank to pay bills, check balances, transfer money; purchase things from merchants; buy airline tickets; and much more. Our phones and tablets can be an easy target for the criminals, as most of us don’t protect them.

Here are a few popular apps that will help protect your phone or tablet. Most of them are free. Some vendors offer premium paid versions.

Android phones/tablets. Please remember to only download apps from the Google Play Store
Avira
Norton
Avast
Lookout Mobile Security

iPhones and iPads Please remember to only download apps from the Apple App Store
Avira Mobile Security
F-Secure SAFE

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]]> LastPass Hack-Change Your Master Password https://www.nerd4rent.com/lastpass-hack-change-your-master-password/ Wed, 17 Jun 2015 16:56:47 +0000 https://www.nerd4rent.com/?p=1160 If you use LastPass to manage your passwords, please change your master password right away as it may have been compromised. LastPass is also recommending that it’s clients use 2-factor authentication. If you have used your master password as a Continue reading LastPass Hack-Change Your Master Password

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If you use LastPass to manage your passwords, please change your master password right away as it may have been compromised. LastPass is also recommending that it’s clients use 2-factor authentication.

If you have used your master password as a password on any other site, you should change that site’s password as well.

For more information, see the LastPass announcement.

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]]> Microsoft Fixes Internet Explorer Security Flaw https://www.nerd4rent.com/microsoft-fixes-internet-explorer-security-flaw/ Mon, 05 May 2014 18:36:54 +0000 https://www.nerd4rent.com/?p=1071 Internet Explorer OK To Use Again Just 5 days after news of the major security flaw in Internet Explorer, Microsoft released a fix last Friday.  The fix has already been applied to most computers via Microsoft Update or Windows Update, Continue reading Microsoft Fixes Internet Explorer Security Flaw

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Internet Explorer OK To Use Again

Just 5 days after news of the major security flaw in Internet Explorer, Microsoft released a fix last Friday.  The fix has already been applied to most computers via Microsoft Update or Windows Update, so there’s no action required for most of you. The fix requires a restart of your computer, so please restart your computer just to be sure the fix has been applied.

If you have switched your browser to Firefox or Google Chrome, you are welcome to continue using those browsers, or go back to using Internet Explorer. In fact, you can use more than one browser at the same time. I use Internet Explorer for most things, but a couple of websites display better in Firefox, so I use Firefox when going to those websites.

In an interesting and unexpected twist, Microsoft has fixed the security flaw for Internet Explorer 6-8, which most Windows XP users have.  If you are using Windows XP, your Internet Explorer is probably updated and protected from this particular issue (but not against other issues which may be active, or arrive in the future). This does not mean that Windows XP users should expect more updates from Microsoft. We still strongly recommend all Windows XP users replace their computers.

IE-security-updates-GRAPHIC

If your Updates version number is EITHER 2964358 or 2964444 your copy of Internet Explorer has been updated.

If you do not see either of the above numbers
1. Go to the Start menu

2. Select All Programs

3. Select Microsoft Update or Windows Update

4. Install updates

5. Restart your computer and check again

For more information, check out Microsoft’s Security Bulletin
https://technet.microsoft.com/library/security/ms14-021

If you need assistance, please give us a call 925-283-5666.

Edward Zeidan
Nerd4Rent, Inc.
www.nerd4rent.com
925-283-5666

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]]> Internet Explorer Security Flaw https://www.nerd4rent.com/internet-explorer-security-flaw/ Wed, 30 Apr 2014 00:00:27 +0000 https://www.nerd4rent.com/?p=1066 Security Alert: Hackers Exploiting Newly Discovered Flaw in Internet Explorer Over the weekend, Microsoft revealed that there is a newly discovered security flaw in Internet Explorer that hackers are exploiting. It is called a “zero day” exploit because there was Continue reading Internet Explorer Security Flaw

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Security Alert:

Hackers Exploiting Newly Discovered Flaw in Internet Explorer

Over the weekend, Microsoft revealed that there is a newly discovered security flaw in Internet Explorer that hackers are exploiting. It is called a “zero day” exploit because there was zero time between the discovery of the flaw and the first known exploits by hackers.

The flaw affects nearly half of all browsers used for accessing the web. Although the affected browsers include Internet Explorer versions 6 through 11, the primary targets, according to FireEye, the security firm that discovered the exploit, are versions 9 through 11.

Microsoft is investigating the flaw and has not yet issued a security patch. As a result, the United States Computer Emergency Readiness Team (US-CERT), which is part of the U.S. Department for Homeland Security, has recommended that users either 1) follow workarounds listed by Microsoft in a security advisory or 2) stop using Internet Explorer altogether until a patch is made available. For those still using Windows XP, no patch will be made available because Microsoft ended support for XP on April 8, 2014. If you use Windows XP, US-CERT advises using another web browser.

Nerd4Rent recommends using Mozilla Firefox or Google Chrome browsers until the flaw is patched.  If you are still using Windows XP, We recommend switching your browser to Mozilla Firefox or Google Chrome.

To Download Mozilla Firefox click www.firefox.com/download
To Download Google Chrome click  https://www.google.com/intl/en/chrome/

Please contact us if you need any assistance.

Edward Zeidan, MBA
Founder and CEO

Nerd4Rent, Inc.
925-283-5666 or 510-444-6373
ezeidan@nerd4rent.com

Locally-Owned, Satisfaction Guaranteed, On-Site and Remote Support

Book your appointment online at www.nerd4rent.com (click the Schedule Now button)

 

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]]> Free Windows XP Teleconference https://www.nerd4rent.com/free-windows-xp-teleconference/ Thu, 17 Apr 2014 17:56:17 +0000 https://www.nerd4rent.com/?p=1056 Monday April 21st from 5:30-6pm PDT Windows XP is officially unsupported now, after nearly 13 years. It is estimated that nearly 30% of all computers are running Windows XP. If you are still using Windows XP on your computer, please join Edward Continue reading Free Windows XP Teleconference

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Monday April 21st from 5:30-6pm PDT

Windows XP is officially unsupported now, after nearly 13 years. It is estimated that nearly 30% of all computers are running Windows XP. If you are still using Windows XP on your start1computer, please join Edward Zeidan of Nerd4Rent for a teleconference this Monday April 21st

We’ll discuss the impact of continuing to run Windows XP, options for replacing your computer vs. upgrading Windows to Windows 7 or Windows 8, and take some questions.

Here are the dial-in details for our upcoming conference call.
Please call (760) 569-7171 and enter access code 365139263 when prompted.

teleseminar

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]]> Windows XP Upgrade – What are your options? https://www.nerd4rent.com/windows-xp-upgrade-what-are-your-options/ Thu, 17 Apr 2014 17:50:56 +0000 https://www.nerd4rent.com/?p=1051 What are your options for Upgrading Windows XP? Support for Windows XP ended April 8th , 2014. If you have Windows XP on your computer, we strongly recommend replacing the computer, rather than upgrading it. Since there is no direct Continue reading Windows XP Upgrade – What are your options?

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What are your options for Upgrading Windows XP?

Support for Windows XP ended April 8th , 2014. If you have Windows XP on your computer, we strongly recommend replacing the computer, rather than upgrading it. Since there is no direct upgrade path from Windows XP to Windows 7 or Windows 8, the only ways to upgrade are:

  1. Purchase a new computer with Windows 7 or Windows 8. This is the best option. Why? New computers are inexpensive, have more memory and speed than older computers, come with a warranty, and are designed to Run Windows 7 or Windows 8.
  2. Wipe your computer clean and do a fresh installation of Windows 7 or Windows 8. This is preferable to option 3, but not neary as good as option 1. If you do wipe and reinstall, you may still suffer from the following issues: Your computer may not perfrom well with Windows 7 or 8, as it was not designed for those systems. Also, you may not be able to find device driver software-which is needed for your computer to work with your motherboard, hard drive, video card, etc. Additionally, the older your copmuter, the more likely it is that some piece of hardware will fail.
  3. Upgrade from Windows XP to Vista, then Upgrade Vista to Windows 7. This is not recommended. First, you will have to buy two software upgades which will cost $200+. Second, your computer may not perfrom well with Windows 7 or 8, as it was not designed for those systems. Third, you may not be able to find device driver software-which is needed for your computer to work with your motherboard, hard drive, video card, etc. Fourth, the likelihood of computer failure increases with age.

How Do I Know If I’m Using Windows XP?

Look at the start button on the lower left side of your computer screen. If the Start button looks like this, you are using Windows XP.

start2 start1
You can also click your Start button, and right-click on My Computer (or Computer), and select Properties. The screen that appears will tell you what version of Windows you’re running-among other things.

If your start button looks like this, you are using Windows Vista or Windows 7, and do not have to worry about Windows XP.

msxp

Edward Zeidan, MBA
CEO and Founder Nerd4Rent, Inc.
925-283-5666
www.nerd4rent.com

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