Don’t Fall for the FAKE Tech Support Pop-Ups This is an addendum to my recent post about fake vendor tech support phone calls. Many of our clients have reported pop-ups on their computer, warning of a serious issue and instructing Continue reading Don’t Fall For Fake Tech Support Pop-Ups
Executive Summary You receive a call claiming to be from a trusted vendor, claiming they know of some serious issue with your computer that needs immediate attention. The caller asks for remote access to your computer to fix the issue, Continue reading How To Protect Yourself From Scam Phone Calls
Happy Holidays! I hope that you and yours have a safe and wonderful holiday season. Here are a few gift ideas to consider 4K TV $579 and up (for the most enjoyable TV experience) With around four times the number Continue reading Edward’s Holiday Shopping Guide
Meet Anne. (not her real name). Anne runs a busy accounting office from her home. She called in a sheer panic one April, because her hard drive died. Unfortunately for Anne, this happened just as tax filing season was near an Continue reading How To Protect Your Computer And Data From Viruses, Crashes And Other Problems
Do NOT Upgrade to Windows 10 at This Time We’ve received many inquires about the Windows 10 upgrade and want to protect you from possible problems. We have seen numerous computers unusable after upgrading to Windows 10. Most of these Continue reading Do Not Upgrade To Windows 10 At This Time
Everyone knows that your computer needs anti-virus protection. What about your phone or tablet? Phones and tablets are computers, and there are bad guys out there writing viruses and password-stealing programs, with the intention of stealing your money, holding your Continue reading Does Your Phone/Tablet Need Anti-Virus?
All of us need to be away from home or the office occasionally for: vacation, business meetings, training etc. One of the big questions we all face is: do I want to be reachable by email or phone while away? You Continue reading Tips for Getting off The Grid
During the summer months, many parents and relatives are considering which computer to purchase for the student in their lives. Summer is a good time to purchase the new computer, so your student can have it setup and ready once school Continue reading Computer Choices For The Student In Your Life
If you use LastPass to manage your passwords, please change your master password right away as it may have been compromised. LastPass is also recommending that it’s clients use 2-factor authentication. If you have used your master password as a Continue reading LastPass Hack-Change Your Master Password
Give Dad a gift he’ll love this Father’s Day. Here are a few tech gifts to consider GPS $99 and up (for the man who doesn’t use maps-almost all of us!) Prices for GPS devices are extremely affordable. For example, Continue reading Father’s Day Tech Gift Ideas
Apple has recently started selling watches. These are not ordinary timepieces-they are tiny computers with some interesting applications. Is an Apple Watch right for you? Read on for a quick overview. Note that many of the Apple Watch features and Continue reading Is an Apple Watch right for you?
Windows 10 is coming this Summer, and it includes some interesting and worthwhile changes. We believe most users should upgrade. Why? 1. The Start Menu is Back! One of the design changes that confused people the most was the elimination Continue reading Should you upgrade to Windows 10?
Microsoft Office is free for iPad, iPhone, Android Microsoft has released free versions of its popular Office software (Word for Word Processing, Excel for Spreadsheets, PowerPoint for Presentations) for phones and tablets. You can get these free apps from Apple’s Continue reading Free Microsoft Office Apps for Phones and Tablets
With identity theft and online password theft are on the rise, I wanted to share with you some easy ways to protect yourself: Change your passwords frequently Change all your online passwords at least twice per year-more frequently if you can. Continue reading Helpful Tech Tips From Nerd4Rent – Change Your Passwords
If you receive an unsolicited phone call from “Microsoft”, claiming that your computer is having problems, is infected, etc. HANG UP. This is a scam! According to Microsoft, “…Neither Microsoft nor our partners make unsolicited phone calls (also known as cold calls) about Continue reading Fake Phone Calls Claiming To Be From Microsoft-Hang Up
Internet Explorer OK To Use Again Just 5 days after news of the major security flaw in Internet Explorer, Microsoft released a fix last Friday. The fix has already been applied to most computers via Microsoft Update or Windows Update, Continue reading Microsoft Fixes Internet Explorer Security Flaw
Security Alert: Hackers Exploiting Newly Discovered Flaw in Internet Explorer Over the weekend, Microsoft revealed that there is a newly discovered security flaw in Internet Explorer that hackers are exploiting. It is called a “zero day” exploit because there was Continue reading Internet Explorer Security Flaw
Monday April 21st from 5:30-6pm PDT Windows XP is officially unsupported now, after nearly 13 years. It is estimated that nearly 30% of all computers are running Windows XP. If you are still using Windows XP on your computer, please join Edward Continue reading Free Windows XP Teleconference
What are your options for Upgrading Windows XP? Support for Windows XP ended April 8th , 2014. If you have Windows XP on your computer, we strongly recommend replacing the computer, rather than upgrading it. Since there is no direct Continue reading Windows XP Upgrade – What are your options?
You may have heard about the “Heartbleed” bug recently. It’s a security flaw that allows hackers to steal information and passwords we all thought were secure. Here’s some information in plain English to help you make sense of the news Continue reading What you need to know about the ‘Heartbleed’ Bug
What will you do when Support ends for Windows XP and Office 2003 on April 8th? And why you shouldn’t leave your computer exposed…. If you’re using a computer with Windows XP, we strongly suggest that you replace it by Continue reading End of Support for Windows XP and Office 2003 April 8th
Logmein, a very popular service that allows you to access your computer remotely, has abruptly and without notice, discontinued their free service, leaving users hanging. If you are affected by this change, you can try other free services, such as Continue reading How to Replace LogMeIn Remote Computer Service
Cryptolocker Ransomeware Computer Virus makes most files unusable! This is what the virus looks like: Crypto Locker ‘Ransomware’ is infecting computers and encrypting files so that you cannot access them. Files cannot be recovered if you are infected. “Ransomware” is Continue reading EXTREMELY URGENT WARNING! Cryptolocker Ransomware Computer Virus: What You Need To Know
Computer Tune-Up It’s a good idea to tune-up your computer at least twice per year, in order to keep it running at its best, and to keep the bugs out. Here’s a computer tune-up checklist. Defragment your hard drive Disable Continue reading Summer is a Good Time to Tune-up your Computer
Great App for Computer, Phone and Tablet: Evernote: Nerd Rating: 5 stars Ever wanted a place to store all those little notes that get lost so easily? Let me introduce you to Evernote. Evernote is a free app that organizes all Continue reading Great App for Computers, Phone and Tablet Helps Keep Life in Order
Don’t Choose An Inexperienced, Inept or Unscrupulous Computer Technician… Picking the right computer technician or computer support company is more important than many people realize. Not all computer technicians are the same. The best technicians have years of experience, are honest and Continue reading 20 Questions To Ask Before Hiring A Computer Support Company
If Technology fuels your business it is imperative that you have the most cutting edge equipment, even if you’re in start-up mode or a “fiercely independent entrepreneur” like Gay Gaddis, Founder and CEO of T3. We all know cost is Continue reading Should you lease computers for your business?
Home Networking Many people have a home network in order to share an Internet connection, stream movies from the Internet, share printers, or share files or music among devices, such as computers, TV sets, Home Theater equipment and Music Players. Continue reading Home Networking
For new sing-ups to Google Apps for Business, there will be a $50 per user per year charge. This does not affect users who signed up before December 6, 2012, or individual accounts.
If you have an iPhone or iPad with IOS 6.1 AND your email is hosted Exchange, you may experience some issues. Below is a message from Appriver re: an issue with Apple devices connecting through hosted Exchange. The gist of Continue reading iPhones and iPads may have an issue with Hosted Exchange eMail & Calendars
Microsoft has a new campaign that says Google is looking at your Gmail emails, and based upon words contained in your emails, is delivering targeted advertising. Apparently, Google is not denying this. Is this a big deal? It depends upon Continue reading Is Gmail (Google) sending you ads based on what’s is your emails?
While not an ergonomics expert, I feel that the design of the Ipad and other tablet devices is not ergonomic. Why? because you have to look down to use it, the height of the keyas is not likely to be Continue reading Is Your iPad an Ergonomic Nightmare?
Adobe has released security updates for Adobe Reader 9, 10 and 11, and Adobe Acrobat 9, 10 and 11. There are multiple security vulnerabilities that the update corrects. If you have an unpatched version and a bad person tricks you Continue reading Update your Adobe Reader, Acrobat, Flash & Shockwave
I’ve located a couple of good cheat sheets for Windows 8 users. http://www.dummies.com/how-to/content/windows-8-for-dummies-cheat-sheet.html Here’s a Windows 8 cheat Sheet for seniors http://www.dummies.com/how-to/content/windows-8-for-seniors-for-dummies-cheat-sheet.html
The IRS requires business to report most payments over $600 per year made to their vendors on a 1099 form. If you run a small business, your customers and clients will ask you for form w-9 which gives them your Continue reading Entrepreneurs-You don’t have to put your SSN on w-9 forms
The latest round of innovation in TVs is what’s called 4k Ultra Hi-Def. this new standard has four times as many pixels (dots), and twice the resolution, as the current 1080p standard, which means we can expect much more realism Continue reading 4k Ultra Hi-Def TV is here
Windows 8 tablets, based upon Microsoft’s new Windows 8 operating system are not selling well. Windows 8 was a huge gamble for Microsoft. Microsoft bet the farm on the idea that people want their phones, tablets, laptops and computers to Continue reading Windows 8 tablet computers not selling well
Apple Computer’s stock price has been heading south in recent months. After reaching a high of over $700 per share, it was trading at just under $500 recently. That’s about a 29% drop since its September high-point. What’s interesting is Continue reading Apple Computer’s woes-low stock price
Dell announced recently that its founder, Michael Dell and a group of investors, plan to take the company private. Of course, this is subject to Dell’s shareholders approving the idea of the $24 Billion dollar buyout. Dell’s stock price may Continue reading Dell to be taken private in $24B deal
Support for Windows XP SP3 and Office 2003 Ends April 8, 2014 After April 8, 2014, there will be no new security updates, non-security hotfixes, free or paid assisted support options, or online technical content updates for Windows XP SP3 Continue reading Support for Windows XP and Office 2003 to end in 2014
Apple has released iOS 6.1 for the iPhone 3 GS and later, iPod touch 4th generation and later, and iPad 2 and later to address multiple vulnerabilities. These vulnerabilities may allow an attacker to operate with elevated privileges or execute arbitrary Continue reading Apple Releases Update to IOS6
Research in Motion, the maker of BlackBerry software, which has lost a lot of market share over the past few years, is releasing its latest operating system in the U.S. in March. BlackBerry 10 has a couple of noteworthy features: Continue reading BlackBerry Releases New Operating System, Changes Name
As of January 26, it is now illegal to unlock (jailbreak) your cell phone. This is a win for the cell phone providers and a loss for consumers, because even though you purchased and own your cell phone, you can’t Continue reading Unlocking Cell Phones Now Illegal
PC sales were down 3.2 percent in 2012. In the 4th quarter of 2012, HP was the top manufacturer, followed closely by Lenovo. Dell came in third. Dell’s sales dropped 20.8%, and Acer dropped 28.2% from the 4th quarter of Continue reading Personal Computer Sales Sluggish in 2012
YouTube may start charging for some content. Some popular channels could cost up to $5 per month. Additionally, there may be fees charges for for live events and content libraries. I wonder if YouTube content creators will get some of Continue reading Youtube May Start Charging For Some Content
From our friends at National Cyber Awareness System Google has released Google Chrome 24.0.1312.56 for Windows, Mac, Linux, and Chrome Frame to address multiple vulnerabilities. These vulnerabilities may allow an attacker to execute arbitrary code or cause a denial-of-service. US-CERT Continue reading Important update for Google Chrome available
A serious security issue has been identified in Java. A hacker who was able to trick someone into opening a malicious HTML file, or clicking on a malicious website could gain access to that computer. Solution Upgrade to Java 7 Continue reading Important Java Upgrade Required
Studies have shown that only 3% of adults write down their goals. Those 3% (I hope you’re one of them!), achieve 5-10 times more than the 97% who don’t write down their goals. Having written goals is not hard. Just Continue reading Write Down Your Goals!
When Apple introduced the iPhone 5 recently, they switched the mapping app away from Google to their own app. Unfortunately, Apple’s maps did not work very well. Thankfully, you can now download the Google maps app for the App store. Continue reading Google Maps Available for iPhone 5 users
One area where we see a lot of heartache is where something happens to our client’s computers and they lose their files. Family photos and videos, Financial records, school work, articles or books they’ve written or are writing, email, to Continue reading Backup Your Files!
One of the problems people face constantly has to do with remembering their passwords. With so many passwords to remember, it can be a daunting task to keep up with them. We’ve created a password list document that is fillable (meaning Continue reading Free Password List
Viruses, Malware, Scareware, Trojan Horses, Worms, are a major problem for computer owners. Mac owners-listen up, Macs get viruses too! I’m lumping all of the above into one category for convenience. While they’re really not the same, for this post, we’ll Continue reading Protect Against Viruses